At Paycom, I focused on building innovative, efficient software that set new industry standards and delivered exceptional user experiences.

One of my biggest wins was leading the rollout of four Accrual modules, identified through in-depth research with internal and external users. From concept to launch, I ensured these modules addressed real pain points—driving a major increase in Annual Recurring Revenue (ARR) and boosting user satisfaction by 15%. This proved that user-centered product management isn’t just good for business—it transforms how people interact with software.

I also spearheaded the consolidation of legacy features from multiple internal tools into a single, streamlined platform. By optimizing the migration of technical content data, I eliminated 80 hours of manual work per week—drastically improving operational efficiency and freeing teams to focus on higher-impact work.

Collaboration is at the core of my approach. I’ve led cross-functional teams to design and launch features that increased user engagement by 30% and boosted customer retention by 12%. By aligning product strategy with real user needs, I helped create solutions that didn’t just work—they kept people coming back.

For me, great software isn’t just about efficiency—it’s about making work easier, smarter, and more intuitive. My time at Paycom reinforced that the best products are built with users at the center, and that’s the philosophy I bring to every project.